A generation is generally defined as a group of individuals born in a defined twenty-year period or within a period that offered a shared social experience (Lyons & Kuron, 2014; Weingarten, 2009).  For the first time in history, four generations are working in today’s workplace environment. Veterans, those who were born prior to 1946, Baby Boomers, born between 1946 and 1964, Generation X, born between 1965 – 1979 and Millennials born between 1980 and 2000.

Having multi-generational staff introduces some challenges and positives.  The millennials often bring new ideas that optimize the use of technology and improves efficiencies and outcomes.  The knowledge and experience of senior people could be passed to the next generation, while the same senior staff could be better able to adopt social and collaborative technologies.  This would create well-rounded employees able to approach challenges and solve complex problems in new and creative ways (Wesolowski, 2014).

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